Public Safety Communications Manager

The Village of Tinley Park is seeking qualified applicants for the recently created full-time position of Public Safety Communications Manager to oversee the installation, inspection, maintenance and repair of two-way radios, microwave systems, and other electronic communication, monitoring, and accessory equipment for the Village of Tinley Park reporting to the Public Works Director while also providing oversight of public safety technology initiatives and projects serving as the project manager supporting public safety operations including the police department with 154 sworn and non-sworn staff, the largest part-time fire department in the State of Illinois with a staff of 141, and an internal 911 dispatching center and emergency management operations with 69 staff.

This Public Safety Communications Manager will collaborate with public safety stakeholders to evaluate, analyze, and make recommendations for technology and communications to align with Village-wide and departmental initiatives and goals while overseeing the evaluation, analysis, and implementation of public safety technology and communication initiatives and goals performing project management duties for technical and non-technical solutions.  Develops end user requirements, project timelines, system documentation, workflow procedures, assigns tasks as required, and provides timely updates to all stakeholders.  Will participate in communications-related emergency planning and tactical communications operational activities, including, but not limited to tactical interoperable communications planning, incident action planning, and tactical communications deployment.

This position will also strategically align and develop internal resources to minimize external reliance on contract staff for public safety communications operations and provide oversight of and perform hands on duties related to the installation, inspection, maintenance and repair of all Village operated two-way radios, microwave systems, and other electronic communication, monitoring, and accessory equipment while responding to service orders, provisioning, repair, installation, and maintenance activities at site equipment, data center and dispatch facilities ensuring timely response and resolution. They will monitor, evaluate, and recommend replacement of worn or obsolete communications equipment; recognize and correct highly complex communications equipment malfunctions; program, install, and perform limited maintenance of mobile, portable and base subscriber radio equipment; troubleshoot, repair, and, as necessary, coordinates outside servicing of mobile, portable, base radios and other associated equipment; oversee communication inventory maintenance of spare equipment, components, and parts; utilizes computer hardware and software to program communications equipment and to maintain accurate databases for parts, frequency authorization, inventory, and system user information.

This position requires a Bachelor’s Degree in business, computer technology, emergency communication management, project management, or other related field with minimum of five (5) to eight (8) years of directly related information technology, radio and/or other emergency communications experience is required along with project management experience overseeing public technology and/or communications initiatives OR a minimum of fifteen (15) years of related directly related information technology, radio and/or other emergency communications experience is required along with project management experience overseeing public technology and/or communications initiatives.   A valid driver’s license is also required.

Preferred experience includes prior field work experience, experience working with public safety technology and operations systems including but not limited to CAD, in-vehicle technology stacks, and supporting public safety operations, basic electronics & safety knowledge of testing procedures, and basic knowledge of audio testing equipment (TIMS), RF service monitor, watt meter, multimeters, cable analyzers, and various equipment utilized in testing RF, audio, and network equipment in the radio communications industry.

Compensation & Benefits:  Salary Range $99,048 – $141,144 (Target hiring pay range $110,000-$125,000 +/- DOQ) plus a generous benefit package including medical, dental, and vision benefits, employer-paid life insurance and other ancillary benefit options. Retirement benefits through the Illinois Municipal Retirement Fund (IMRF) are provided along with the option to participate in a 457(b) deferred compensation plan. In addition, paid holiday, vacation, personal, and sick days are provided.