Change Management Coordinator

• Coordinate the development and execution of the project’s change management plan, addressing the needs of payroll administrators, managers, and end users. 
• Prepare and distribute clear project communications, implementation timelines, user guidance, and other change-related materials. 
• Maintain stakeholder lists and help identify, document, and track organizational and operational impacts across multiple departments. 
• Monitor stakeholder readiness and support the identification of adoption risks, concerns, and resistance. 
• Coordinate training schedules, participant communications, facilities, technology, materials, and other training logistics. 
• Develop and maintain user reference materials, including job aids, frequently asked questions, quick-reference guides, and presentation materials. 
• Gather, document, and escalate user feedback received during pilot activities, testing, training, and rollout. 
• Maintain change readiness dashboards, communication calendars, action logs, and project status reports. 
• Support cutover and go-live activities by coordinating communications, user support, and stakeholder engagement. 
• Collaborate with project managers, functional teams, technical teams, department representatives, payroll administrators, and other stakeholders. 
• Perform other related change management and project support duties as assigned. 

• Knowledge of organizational change management principles, methodologies, and practices. 
• Knowledge of stakeholder engagement, communication planning, training coordination, and readiness assessment. 
• Knowledge of HR operations, payroll administration, timekeeping processes, or related business functions. 
• Strong written, verbal, and interpersonal communication skills. 
• Ability to communicate effectively through multiple formats, including email, presentations, printed materials, virtual meetings, and in-person sessions. 
• Strong organizational and time-management skills, with the ability to coordinate multiple activities and deadlines. 
• Ability to work collaboratively with cross-functional teams and stakeholders at different organizational levels. 
• Ability to develop clear, concise, and user-friendly reference materials. 
• Ability to identify stakeholder concerns, gather feedback, and escalate issues appropriately. 
• Strong attention to detail, adaptability, sound judgment, and a collaborative approach. 
• Proficiency with Microsoft Office applications and collaboration tools. 
• Familiarity with timekeeping or workforce-management systems such as UKG, Workday, Kronos, or comparable platforms. 
• Bachelor’s degree in a technical, operations, business, communications, human resources, organizational development, or related field. 

• Professional experience supporting large-scale organizational change, technology implementation, HR operations, payroll, timekeeping, or complex projects. 
• Demonstrated experience coordinating communications, training, stakeholder activities, and project documentation. 
• Ability to manage multiple priorities in a complex, multi-department environment. 
• Ability to work independently while maintaining close coordination with the assigned project manager and project team. 
• A professional certification such as Prosci Change Management, ADKAR, Project Management Professional (PMP), or a similar credential is preferred. 
• Must be available to work a full-time schedule of 40 hours per week through the applicable contract end date. 

Posted: 2026-07-31