Hutchinson, KS (pop. 40.600) seeks an experienced leader for the Hutchinson-Reno County Emergency Communications Center (HRCEC). The Director will manage and lead the 911 Dispatch Center and its operations. HRCEC provides 9-1-1 services to 37 agencies in the region including EMS, Fire, Police and Emergency Management.  The Director will be focused on increasing operational efficiencies, elevating the high-quality of service, and identifying opportunities for potential growth. The Director will also be a leader with a proven history of developing and mentoring others into leadership roles. The Director must know the dynamics of consolidated communications providing equal attention to all members and maintaining objectivity. The Director must have a strong training background and be able to train, mentor and develop staff.
The Director’s responsibilities include leading and directing a staff of 20 full time telecommunication employees and the operations of the 911 Dispatch Center. The Director’s management responsibilities include reporting and analysis, labor relations, budget development and administration, financial accounting, long-range financial planning, training, and 911 system administration. The maintenance of the 911 Dispatch Center is critical including Computer Aided Dispatch (CAD) software, hardware, and process. The Director reports to the City of Hutchinson Chief of Police yet must also be able respond to requests from the HRCEC Advisory Board which includes representatives of Hutchinson Police and Fire, Reno County Sheriff and Emergency Management and EMS and the City of South Hutchinson.
Candidates Requirements and Desired Traits:
  • In addition to excellent interpersonal, written and oral communication skills, the ideal candidate will possess a minimum with three (3) years of senior emergency communications management experience for a comparably sized organization, or as a director for a smaller organization, with demonstrated proficiency in policy development and implementation of organizational procedures; training, supervision and personnel management; budget development and administration; long range planning; and 911 system design including Computer Aided Dispatch (CAD) software, hardware, and processes.  A bachelor’s degree in Emergency Management, Public Administration, Criminal Justice, Public Safety, or another related field is preferred. Experience with CALEA accreditation is a plus.
  • The next leader of the HRCEC must be a strong leader confident in their abilities. Candidates who apply must demonstrate through experience and resume a history of leading teams. Developing and training others is critical to this position. Strong succession planning must be emphasized at the start of the next director’s tenure.
  • The successful candidate should possess or be able to obtain within six months certifications from GCIC and NCIC; Emergency Medical Dispatch (EMD) and Emergency Fire Dispatch (EFD); and Cardiopulmonary Resuscitation (CPR); and will be expected to attain Association of Public Safety Communications Officials (APCO) Certified Public-Safety Executive Program Certification within two years of employment.
  • While a bachelor’s degree is preferred it is not required. All candidates will be evaluated on a case-by-case basis, taking in their experience and expertise. Candidates with experience in a consolidated communications center is a plus.
HRCEC offers a competitive benefits package and is an Equal Opportunity Employer. The salary range is:  $72,000 to $104,000 DOQ. Closing date for resumes is December 16, 2022.  Candidates should electronically submit their resume, cover letter, and contact information for five (5) references through the GovHR employment portal to the attention of: Charlene Stevens, Senior Vice President or Jon Fehlman, Vice President, GovHR USA, 630 Dundee Road, #225, Northbrook, IL 60062 Tel:  847-380-3240 or cell:  615-692-9264.

Click HERE for brochure!

Application Deadline: December 16, 2022

Posted: 2022-11-09

To apply for this job please visit

Having trouble opening PDFs? Download Adobe Reader here.