GovHRUSA
Work Arrangement: Hybrid – remote with on-site support as required
Job Type: Part-Time Contract, approximately 2 business days per week
- Monitor network health, availability, capacity, performance, circuit status, and device conditions; investigate alerts and recurring issues.
- Assess the existing network environment and identify vulnerabilities, lifecycle risks, bottlenecks, and opportunities for improvement.
- Configure, maintain, troubleshoot, and improve LAN, WAN, wireless, VPN, remote access services, and related connectivity.
- Support firewall administration, secure network configuration, segmentation, access controls, threat protection, logging, and security requirements.
- Plan, test, document, and execute firmware, software, configuration, and security updates, including disruptive maintenance during approved off-hours windows.
- Serve as a senior escalation point for complex network, infrastructure, connectivity, performance, and security issues.
- Coordinate with carriers, technology vendors, and CDTA staff through issue investigation and resolution.
- Provide technical planning and implementation support for network refreshes, migrations, new facilities, service transitions, hardware deployments, and related technology projects.
- Support network backup, recovery, redundancy, failover, continuity, and disaster recovery planning and testing.
- Develop or maintain scripts, templates, configuration standards, and repeatable procedures that improve reliability and reduce manual effort.
- Maintain current network diagrams, inventories, configurations, procedures, change records, support notes, issue history, and recommendations.
- Provide practical technical guidance to IT staff, management, and project stakeholders and assist other technical personnel as needed.
- Operate and maintain enterprise network infrastructure with a focus on availability, performance, security, and service continuity.
- Troubleshoot complex routing, switching, wireless, WAN, VPN, firewall, connectivity, and network performance issues and determine root causes.
- Plan and execute production maintenance, patching, upgrades, migrations, testing, and cutovers using appropriate validation and rollback planning.
- Identify network security and lifecycle risks and implement or recommend practical remediation and improvement measures.
- Coordinate planned outages, maintenance windows, change-control activities, vendor support, and on-site work when remote performance is impractical.
- Support network segmentation, security hardening, vulnerability remediation, monitoring, logging, and related security controls.
- Support network resilience, redundancy, failover, disaster recovery, and continuity requirements.
- Develop repeatable configurations, templates, scripts, and procedures that improve consistency and reduce manual effort.
- Maintain comprehensive technical and configuration documentation so CDTA does not need to repeatedly explain its network, history, open issues, or prior decisions.
- Provide leadership with clear visibility into active work, risks, issues, recommendations, decisions, and next steps.
- Demonstrated senior-level experience designing, supporting, securing, and troubleshooting enterprise networks.
- Strong hands-on experience with routing, switching, firewalls, wireless, WAN connectivity, VPN, network monitoring, and related protocols and services.
- Experience planning and performing production maintenance, patching, upgrades, migrations, and complex troubleshooting with appropriate testing and rollback planning.
- Ability to analyze technical results, identify risks and root causes, and present practical recommendations.
- Strong written and verbal communication skills, with disciplined documentation and the ability to work effectively with technical staff, management, carriers, and vendors.
- Ability to work independently, protect confidential information, and comply with CDTA security and access requirements.
- Ability to travel to CDTA locations and perform on-site work when requested.
- Relevant professional certifications in networking, security, firewall, wireless, or related technologies are preferred.
- Significant senior-level experience supporting enterprise network infrastructure and complex production environments.
- Experience with LAN, WAN, wireless, VPN, firewalls, routing, switching, monitoring, network security, and related technologies.
- Experience coordinating maintenance, upgrades, migrations, outages, cutovers, and other production-impacting changes.
- Experience coordinating with telecommunications carriers, network vendors, and third-party technical resources.
- Experience with network segmentation, security hardening, vulnerability remediation, disaster recovery, automation, and infrastructure lifecycle planning is strongly preferred.
- Experience supporting multi-site, operationally critical, public-sector, transportation, or similarly distributed environments is preferred.
- Ability to provide remote support and work on-site at CDTA facilities when required by the task, outage, project, equipment, facility, or security requirement.
- Availability for approved off-hours maintenance, updates, patching, cutovers, testing, and other activities that could affect production service.
- Excellent written and verbal communication skills.
Posted: 2026-09-18
To apply for this job please visit www.govhrusa.com.