Bolingbrook, IL – Business Analyst

Under the immediate supervision of the Information Technology Manager, this technical role is responsible for evaluating the current business processes, identifying potential area of improvement, and will also serve as a subject matter expert for the Villages ERP systems. This position is represented by the MAP 522 union.

Shift:               Monday – Friday 8:30 AM to 5:00 PM, but may be extended due to unexpected workload, after hour patching / system updates, and unusual / unplanned deadlines while being available for limited on-call and after-hours support.

Location:        375 W. Briarcliff Road, Bolingbrook, Illinois, 60440

Salary:            $64,085.82 to $75,453.08 annually (depending on qualifications)

Examples of Duties:

• Meets with decision makers, system owners, and end users to define business, financial, and operation requirements / system goals. Identifies and resolves system issues.
• Developing a detailed business analysis; outlining problems, opportunities, and solutions for the Village.
• Ensures the successful operation of the Village’s financial systems, supporting technologies and applications.
• Maintains the Village’s ERP production and test systems.
• Provides daily technical support for Village hardware and software, and provides various reports for departments as needed.
• Performs analysis on software application functionally and develops a plan to improve them.
• Keeps records of configuration changes, schedules application updates, and monitors/track software inventories.
• Provides technical support to: various departments, and external clients.
• Assists with system integrations.
• Other related duties as assigned.

Requirements:

• Degree in Information Technology, Computer Science, Cybersecurity, Data Analytics, or related field.
• Ability to became a subject matter expert in Tyler Technology Software, specifically MUNIS.
• Prior experience working in a municipality strongly preferred.
• Working knowledge of SQL databases and basic network configurations.
• Working knowledge of Windows Server, Active Directory, Microsoft Access, Crystal Reports, SQL Server, and Tyler Technology Software.
• Knowledge of application security, website security, certificate management, and application vulnerability.
• Technical and practical expertise in Microsoft Windows OS, and Microsoft Office application suite.
• Project Management skills, and the ability to manage multiple projects simultaneously.
• Ability to diagnose and address application issues.
• Excellent interpersonal and communication skills.
• Reside in a community (or unincorporated areas) within the State of Illinois which falls within a thirty (30) miles radius of the intersection of Briarcliff Road and North Bolingbrook Drive (Route 53), within six (6) months of the date the probationary period ends.

For more information, contact:

Scott Pascente
spascente@bolingbrook.com
630-226-8435