Hoffman Estates, IL – Police Records Staff Assistant

The Police Records Staff Assistant performs a variety of diverse administrative functions with a high level of accuracy and proficiency to assure production and management of police records.  This position is responsible for data entry in various software applications; retrieving information and transmitting responses; scanning and indexing all applicable records; distribution of department mail and providing information to public inquiries.

Provide excellent customer service to Police Department staff, other law enforcement agencies, and the public both in person, over the phone or through electronic correspondence.

COMPENSATION
Starting rate of pay: $21.8597 per hour
Full 2025 Range:  $21.8597/hr to $31.6616/hr

Benefits include BCBS health insurance, Delta dental and VSP vision insurance; merit based annual increases; accrued vacation and sick time; floating and designated holidays; IMRF pension and more!

HOURS AND SCHEDULE
Monday through Friday – 37.5 hours per week,
8:00 a.m. – 4:00 p.m. or 9:00 a.m. – 5:00 p.m. preferred

REQUIRED COMPETENCIES
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily.  The required competencies listed below are representative of the knowledge, skills, and/or abilities required for successful job performance.

·         Strong organizational skills and attention to detail are required.

·         Ability to gather and analyze information; identify and respond to requests in a timely manner.

·         Ability to prioritize and plan work activities; use time efficiently; develop realistic action plans.

·         Ability to use a personal computer to retrieve, prepare and store documents.  Experience working in Microsoft Office.

·         Ability to view and hear officer bodycam video to make required redactions.

·         Communicate effectively verbally and in writing.

·         Experience responding to FOIA requests a plus.

·         Knowledge of modern office practices and techniques with skills in applying state and federal laws, codes and regulations governing Police records management preferred.

·         Must possess or be able to obtain LEADS certification.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES

• Receives and processes Freedom of Information requests from public and private sources. Gather, review, and apply redactions to records in response to requests.
• Processes and inputs data for reports and records which involves coding, entering and verification of the completion of reports.
• Run a variety of inquiries through LEADS; perform LEADS validations.
• Prepare officer’s court schedules; produce case files needed in court; process court-mandated expungement of arrest records.
• Electronically routes police reports for court subpoenas and enters all court-ordered warrants.
• Downloading and uploading of body worn camera media files; conducting audio/video redactions as necessary by law.
• Performs other duties as assigned.

EDUCATION, EXPERIENCE AND COMPUTER SKILLS

• High School diploma or general education degree (GED)
• Six months or more of related office experience.
• Alpha numeric data entry and Microsoft Office experience.
• Previous police or municipal office experience a plus.
• Experience responding to FOIA requests a plus.
•  LEADS certification required within 3 months of hire.

SELECTION PROCEDURE 
Skills testing and interview.

All positions require a pre-employment Village-paid background investigation and drug screen. 

The Village of Hoffman Estates is an Equal Opportunity Employer and complies with all applicable Federal, State
and local laws regarding employment.

For more information, contact:

D'Ann Granger
hrm@vohe.org