Libertyville, IL – Community Service Officer

The Village of Libertyville is seeking a qualified individual to fill the full-time vacancy in its Police Department. Community Service Officers (CSOs) provide a wide variety of field and administrative support to law enforcement staff and the public. The position involves a significant amount of public contact, with high levels of customer service being a priority. CSOs conduct parking enforcement; handle animal, non-criminal, and private property accident complaints; provide vehicle and pedestrian traffic control; and various other administrative duties.

Hiring Range: $54,242 – $66,617 DOQ

Benefits: Village insurance plans, vacation/sick/personal leave, and IMRF pension

Duties and responsibilities: Essential duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them if the work is similar, related, or logical to the position.

• Hears and respond to calls for service, taking action where appropriate;
• Provides motorist assist;
• Responds to animal complaints and calls to service;
• Provides house/business extra watch patrols;
• Assists with private property accidents (investigations);
• Provides information to persons who request information or assistance within the scope of the assigned duties;
• Assists and provides traffic direction as needed/requested;
• Issue local ordinance violations, citations, and appear in court and testify professionally and impartially when necessary;
• Performs vehicular and pedestrian traffic control;
• Performs assigned school crossing guard functions (if needed);
• Performs courier duties by picking up and delivering circuit court material to and from neighboring departments and the circuit court of Lake County;
• Assist with department community service projects and programs;

General Education, Experience, and License Requirements:

• High School diploma/GED; AND two (2) years of customer service experience; OR an equivalent combination of education, training and experience.
• Valid driver’s license

Physical/Mental Requirements:

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Strength and agility to sit, stand, and/or walk for extended periods of time
• Routinely lift and carry up to 20 pounds, occasionally lift and carry up to 50 pounds
• Mobility to work both in a vehicle and office setting; use standard office equipment; adequate vision to read printed materials; adequate hearing and speech to communicate in person, via telephone, or via radio

How to Apply:

• Please submit your cover letter and resume with the subject line “Community Service Officer” via email to Jeni Houtz, Human Resources, jhoutz@libertyville.com.
• The hiring process may include at least one interview, an extensive background investigation, fingerprint check, and upon a conditional offer of employment a polygraph, psychological and medical examination.