Mokena, IL – Customer Service Representative

Join the Village of Mokena team and embark on a fulfilling career as a Customer Service Representative! The Village intends to hire one enthusiastic and skilled individual who thrives in a customer-focused role, is proficient with Microsoft Office, and can independently navigate through their responsibilities with confidence and efficiency. In this role, you’ll be the friendly voice on the phone, the welcoming face at the service counter, and the meticulous keeper of our various databases. From processing utility bills to handling building permits, your contribution will span across multiple departments — Finance, Community Development, Public Works, and Administration — making every day diverse and engaging.

As a key member of the Village’s Clerical Collective Bargaining Unit, you’ll start with a salary of $49,906, with both cost of living and step increases based on service. Additionally, the Village offers a health insurance plan, paid time off, education incentives, and participates in a pension fund. While municipal experience is a plus, it’s your passion for service and ability to make a difference that truly matters to us.

Motivated and interested individuals should submit a cover letter, resume, and list of five (5) references to K. Pyznarski at the Mokena Village Hall, 11004 Carpenter Street, Mokena, IL 60448, or send them electronically to administration@mokena.org by August 21, 2026. Don’t miss this chance to join a team where your work truly matters. No phone inquiries, please. The Village is an equal opportunity employer.