Village of Wilmette

Local Government

The Village of Wilmette is seeking to fill the full-time position of Police Telecommunicator
(911 Operator). This position reports to the Police Communications Supervisor and must
be available to work days, evenings, midnights, weekends and holidays.

General Responsibilities
This is a civilian position primarily responsible for the operation of the public safety radio
and computer aided dispatch (CAD) systems, and handling requests for emergency
service. The person in this position must be able to operate radio equipment, telephones
and computer systems in order to monitor, receive, and effectively transmit verbal
emergency and non-emergency messages. This position will handle after-hour
emergency calls for other Village departments, accept complaints from citizens, monitor
the security and safety of prisoners, perform computerized data entry and other
administrative tasks as required.

Position Requirements
The successful candidate will have completed some college and have at least two years
of practical experience in a related field.

Essential position requirements include excellent communication and organizational skills
and possess the ability to remain calm during stressful situations. Ideal candidate must
clearly demonstrable written, oral, listening, and organizational skills. The position works
under general supervision; consequently, the successful candidate should be self-motivated
and able to handle multiple tasks simultaneously.

The successful candidate shall be fully vaccinated with the COVID-19 vaccine and shall
provide a copy of their COVID-19 Vaccination Record Card which shall be retained by the
Village.

Compensation and Benefits:
The salary range is $65,888 to $87,427 with a starting salary dependent on qualifications.
The Village offers excellent benefits which includes participation in the Illinois Municipal
Retirement Fund (IMRF), medical, dental and vision coverage, life insurance, and
voluntary participation in a deferred compensation program (457 plan), and paid time off.

Selection Process:
The selected candidate will receive a conditional offer of employment which is contingent
on the successful completion of a psychological evaluation, polygraph, pre-employment
physical with drug and alcohol testing, and a thorough background investigation.

How to Apply:
Interested candidates should complete the online employment application found on
Village’s Self-Service webpage at https://wilmette.munisselfservice.com/ess and attach
your resume and cover letter. Employment applications will be reviewed as they are
received. Paper submissions will not be accepted. The position remains open until filled.

Any questions should be directed to Police Communications Supervisor Eric Peterson, at
(847) 256-9693 or petersone@wilmette.com.

The Village of Wilmette is committed to compliance with the Americans with
Disabilities Act and is an Equal Opportunity Employer. Diversity, Equity, and
Inclusion are critical to the Village’s success. The Village seeks to recruit the most
talented individuals from a diverse candidate pool and strongly encourages
applications to be submitted from all genders, all races, all sexual orientations,
people with disabilities, and Military Veterans.

To apply for this job please visit wilmette.munisselfservice.com.