Mr. Carlsen has over 35 years of public sector service with over 30 years of experience in the information technology field.  Don was the Management Services Business Group Director for the City of Naperville, Illinois and Chief Information Officer for DuPage County, Illinois.  In Naperville, the Business Group supported the technology and HR needs for over 1,000 employees and at DuPage County the IT Department supported the technology needs for over 2,500 employees.

Don’s career achievements include establishing a customer centric approach to government and implementing several multi-million-dollar systems including Enterprise Resource Planning and Computer-Aided-Dispatch/Records Management systems at both Naperville and DuPage County.  Don also managed the Human Resources and City Clerk’s Office in Naperville.  Don also has experience creating strategic plans for government organizations and IT in particular.

Mr. Carlsen has instructed Graduate level students in the Division of Public Administration on Information Technology and Management in Public Service Organizations at Northern Illinois University.  Don has also provided consulting services to several local governments in the Chicago area.

Mr. Carlsen holds a M.A. in Public Administration and a B.A. in Political Science from Northern Illinois University, DeKalb, IL.

Professional Education, Training and Instruction
  • Masters’ degree in Public Administration from Northern Illinois University
  • Bachelors’ degree from Northern Illinois University