Hoffman Estates, IL – IT Specialist I

The Village of Hoffman Estates is looking for energetic, customer service-oriented candidates who have a passion for technology, exceptional communication skills and enjoy working in a team-oriented environment. 

As part of the team you will:

·         Take an active involvement with end user services including helpdesk and technical support services

·         Support the development, monitoring, maintenance and support of all I.T. systems including servers, PCs, operating systems, hardware, software, peripherals, phone system and mobile devices

·         Be able to prioritize and troubleshoot software and hardware issues

·         Be able to present and explain concepts clearly and effectively

·         Have experience managing Active Directory, AZURE, O365, SQL, backup/recovery, SAN/NAS and
network devices

·         Have experience with network switches and routers, wireless access points/controllers, firewalls, VPN,
VoIP and networking protocols

·         Have experience with different operating systems including Windows Server, Windows Desktop, Apple OSX and mobile IOS and Android

·         Have a working knowledge of Single Mode and Multimode fiber cable and connection standards

·         Have a working knowledge of IPv4, IPv6 and 802.11x protocols

·         Have a high aptitude and willingness to learn new technologies

·         Work well under pressure and be able to multitask various projects

COMPENSATION
Salary DOQ
2024 Hourly Range of $36.3848/hr –  $52.6997/hr  ($75,680 – $109,615 annually)

The Village of Hoffman Estates has a competitive benefit package which includes: health, dental, vision, and life insurance, medical and dependent care flexible spending accounts, a retirement pension plan through the Illinois Municipal Retirement Fund, paid holidays, paid vacation, sick leave, tuition reimbursement, and more.

HOURS AND SCHEDULE
40 hours per week, Monday – Friday 8:00 a.m.-5:00 p.m. with on-call rotation

EDUCATION, EXPERIENCE AND COMPUTER SKILLS

·         High School Diploma or GED required
·         Six months + related exp. in Hardware/Software support, Microsoft Windows
·         A+ Certification or Network + Certification
·         Valid Class D Illinois Driver’s License

ABOUT THE DEPARTMENT 
The Information Technology Department is an internal service department that supports over 400 computer users Village-wide, with a focus on technology planning and maintenance for Village operations.    The Information Technology Department is divided into two divisions:

• Technical and Network Support: responsible for network communications, hardware and software, training and support.
• Business Applications: fund accounting, human resources, benefits and payroll, licensing, utility billing, community development, and revenue applications.

The Village’s computer network is spread out across each municipal building with a combination of fiber optics and FCC Licensed microwave wireless.

ABOUT THE COMMUNITY
The Village of Hoffman Estates, Illinois, founded in 1959, is located in suburban Cook County, approximately 30 miles from the City of Chicago. With a population of over 50,000, Hoffman Estates is a full-service community. The mission of the Village of Hoffman Estates is to continually improve the quality of life for our residents and business community by providing responsive and efficient municipal services. Hoffman Estates’ strategic location along the Golden Corridor of Interstate 90 provides excellent access to all major attractions within the Chicagoland region and the Midwest. Over 26,000 people are employed by the more than 800 businesses operating in Hoffman Estates. Recently ranked one of the best places to live in Illinois, the Village of Hoffman Estates offers high-quality schools, parks, entertainment and recreational opportunities, as well as a variety of housing options.

Applications will be reviewed as they are received – Apply TODAY!!      

All positions require a pre-employment Village-paid background investigation and drug screen upon job offer.

The Village of Hoffman Estates is an Equal Opportunity Employer and complies with all applicable
Federal, State and local laws regarding employment.

For more information, contact:

D'Ann Granger
dgranger@vohe.org